How To Use Our Vinyl
Common FAQ's
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Can i use your vinyl on tiled flooring?
Our vinyl isn't like traditional lino flooring, it's only 0.5-1.2mm thick so is lighter and can be used in more areas!
In this image above you can see it applied to ceramic tiles.
When choosing a busier pattern to work with you will barely be able to see the grout lines.
If your grout lines are really deep or you are choosing a block colour or less patterned design we would strongly advise you to purchase a sample first so you can see how it will look in person before commiting to a whole roll.
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When will my order arrive?
You can view our updated turnaround times here!
We estimate a turnaround of 7-10 working days.
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We send your orders to be printed every Monday, Wednesday & Friday & will then begin to process your order!
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For example if you order on a Tuesday your order will be processed with our printers on the Wednesday.
If you order on a print day (Friday for example) your order will be processed into Mondays print order.
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Do you accept returns & refunds?
We're confident that you're going to love your Jes Rose order but if you have any questions or concerns, please get in touch and we'll come back to you as soon as we can.
Every printed product is custom made to order, so we're unfortunately not able to accept a return for these items.
We strongly advise that you purchase samples first so you can get a feel for the product before commiting to a roll of our vinyl.
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The exception to this is if it arrives damaged for any reason which can happen from time to time, although we're working with our delivery partners to reduce this.

Measuring Up & Order Sizes
Measuring. You need to spend a good amount of time measuring what you want to cover. It sounds silly, but we've seen a few people underestimate their measurements and come up a bit short.
Note: Like any printed product, batches are very important. We cannot guarantee that orders printed at different times will match with a previous purchase.
Designs. All of our designs are completely seamless, so you can match panels of vinyl together quickly and easily.
Ordering. Our designs are 0.6m (standard) or 0.65m (worktop size) wide and then you can order the length that you need. If you need more than 3m, you can order multiples of the sizes that you need.
Note:Our 60cm and 65cm prints are printed at slightly different aspect ratios andwill notbe seamless when combined with prints of another size.
Please note when using seperate sheets together in an area the vinyl needs to be overlapped ever so slightly so that when the vinyl settles in it may shrink slightly & this will eliminate any gaps showing.

Cleaning your vinyl
When it comes to cooking & food splattering onto your vinyl you want to clean it as soon as possible to save any acidic sauces soaking into the vinyl. We have tested our vinyl with most food spillages and most wipe off instantly. The exception is foods like turmeric, highly concentrated tomato sauces and anything super vibrant in colour which may be harder to remove. To avoid staining happening try and remove spillages as soon as possible with any normal cleaning products (apart from bleach or anything which may discolour the vinyl)

What Vinyl Type Do I Need?
We offer 3 types of vinyl for you to choose from! See below a detailed explanation to help you!
Vinyl Types Explained

How to apply your vinyl?
Applying your vinyl is really easy. We've got some tips for you here, and you can see some of our video tutorials below!

Top Tips!
- Laid it down and it's at a bit of an angle? Don't worry, you can lift and reapply your vinyl to get it right properly.
- Applying it to a wall? For the best results, overlap a small amount of the vinyl to make sure none of the edges catch.