Live Updated Turnaround Times
-U R G E N T - U P D A T E-
We are currently dealing with a large number of sample orders placed from the 16th December - 2nd January which have gone missing with our couriers & are showing no scanning / tracking data.
If you believe your sample order could be one of these please email email@example.com with your #JR...... order number.
We are currently working with the delivery hub to try find & retrieve the missing orders to get them delivered asap.
We apologise for the delay & inconvenience this may be causing.
If you ordered before the 4th Jan your order will begin the 10 working day turnaround time from the 4th January.
Due to dealing with over 100 missing orders we are currently working at our full 10 working day turnaround from the day your order is placed (or from the 4th jan if ordered before this).
We are usually quicker than this but in some cases we may fall over by a few days.
Thank you for your continued support with our small business!
-Jes & Erin-
Once your orders placed!
We estimate a turnaround of 7-10 working days.
We send your orders to be printed every Monday, Wednesday & Friday & will then begin to process your order!
For example if you order on a Tuesday your order will be processed with our printers on the Wednesday.
If you order on a print day (Friday for example) your order will be processed into Mondays print order.
Step 1- Processing the order.
Once your order is placed we will send your order to the printers on the closest print day to when you ordered.
Step 2- Printing the order.
From placing your order we estimate a turnaround time of 7-10 working days. We will always try our best to beat this time estimate.
Once the printers receive your order it is printed, laminated & ready to pack!
Step 3- Shipping the order.
Once your order is printed & packed it will be collected by our couriers!
UK delivery times-
DHL -Roll orders - next day service.
Hermes- Sample orders- 2 day service.
Please allow 7 working days for delivery
Can you do an order quicker?
Depending on the time of the year & how busy we are in most cases we can always mark an order as urgent and process it a little quicker.
Please contact us if you have any questions & we will do out best to assist.